Privacy Policy – Smart AI Teacher Sri Lanka

 

Last Updated: August 8, 2026

App Name: Smart AI Teacher Sri Lanka

Smart AI Teacher Sri Lanka (“we,” “our,” or “the App”) is an educational application designed to help students understand school subjects and clarify their academic doubts using AI-powered explanations.

This Privacy Policy explains how we collect, use, store, and protect information when you use the Smart AI Teacher Sri Lanka application.

1. Information We Collect

Depending on how you use the App, we may collect the following information:

A. Account Information

If account registration or login is available, we may collect:

• Name or display name
• Email address
• Login credentials or authentication information
• Grade/class information
• Preferred language

B. Questions and Educational Content

When students interact with the AI Teacher, the App may collect:

• Questions entered by the student
• Text conversations with the AI Teacher
• Selected grade and subject
• Learning preferences
• Feedback provided about AI responses

This information is used to provide and improve educational assistance.

C. Device and Technical Information

The App may automatically receive limited technical information such as:

• Device type and model
• Operating system version
• App version
• Language settings
• General diagnostic information
• Crash and error information

We use this information to maintain, secure, and improve the App.

D. Microphone and Voice Features

If voice interaction is provided and the user chooses to use it, the App may request microphone permission.

Voice data may be processed to convert spoken questions into text and provide an AI response. The microphone is not accessed unless the user activates a feature that requires it.

E. Camera and Images

If the App allows students to upload or photograph questions, homework, diagrams, or educational materials, camera or photo access may be requested.

Images are used only for the educational functionality selected by the user.

2. How We Use Information

We may use collected information to:

• Provide AI-powered explanations and answers
• Help students understand school subjects
• Personalize educational content
• Provide content according to the selected grade and subject
• Support Sinhala, Tamil, and English learning
• Maintain and improve App performance
• Detect and prevent misuse or security problems
• Respond to user support requests
• Fix technical problems and crashes
• Improve the quality and reliability of AI responses

We do not use student questions for advertising purposes.

3. AI-Powered Services

Smart AI Teacher Sri Lanka uses artificial intelligence to generate educational explanations and responses.

AI-generated responses may occasionally contain errors. Students should verify important academic information with teachers, textbooks, official educational resources, or other trusted sources.

The App is intended as an educational assistance tool and does not replace qualified teachers or official school curriculum materials.

4. Children's Privacy

Smart AI Teacher Sri Lanka is intended to support school students, including students who may be under the age of 13.

We aim to minimize the collection of personal information from students. The App should not require students to provide unnecessary personal information to ask educational questions.

Parents or guardians should supervise children's use of the App where appropriate.

If you believe that a child has provided personal information that should not have been collected, please contact us so that we can review and delete the information where appropriate.

5. Sharing of Information

We do not sell students' personal information.

Information may be shared with trusted service providers when necessary to operate the App, such as:

• AI service providers required to process questions and generate responses
• Authentication providers
• Cloud hosting and database providers
• Crash reporting and technical service providers

These providers are expected to process information only for the purposes necessary to provide their services.

We may also disclose information when required by applicable law, legal proceedings, or government authorities.

6. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based application or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain information only for as long as reasonably necessary to provide the App's services, maintain user accounts, improve functionality, comply with legal requirements, or resolve disputes.

Where information is no longer required, we may delete or anonymize it.

8. User Data Deletion

Users may request deletion of their account and associated personal information, subject to information that we are legally required to retain.

To request deletion of your data, contact us using the contact information provided below.

Please include enough information for us to identify the relevant account without unnecessarily providing sensitive information.

9. Third-Party Services

The App may use third-party services for functions such as:

• AI processing
• Cloud storage
• Authentication
• Analytics
• Crash reporting
• App security

Third-party providers may have their own privacy policies governing how they process information.

10. Advertising

If advertising is introduced into the App in the future, advertising providers may collect certain information according to their own policies and applicable consent requirements.

Any advertising-related data collection will be disclosed through appropriate notices and, where required, user consent.

11. Educational Content

The App may allow students to submit questions, images, or other educational content.

Users should not submit:

• Passwords
• Banking information
• National identity numbers
• Private contact information
• Medical records
• Other highly sensitive personal information

Students should use the App primarily for educational questions and learning activities.

12. International Data Processing

Some third-party service providers used by the App may process information on servers located outside Sri Lanka.

Where applicable, we take reasonable measures to ensure that information is handled in accordance with applicable privacy and data protection requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the App, technology, legal requirements, or our privacy practices.

When we make significant changes, we may provide an appropriate notice within the App or through other available means.

The updated Privacy Policy will include a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy, data deletion, or privacy practices, please contact us:

App Name: Smart AI Teacher Sri Lanka
Developer: [Your Name / Company Name]
Email: [Your Support Email]
Website: [Your Website, if applicable]
Country: Sri Lanka

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By using Smart AI Teacher Sri Lanka, you acknowledge that you have read and understood this Privacy Policy.